5 best practices for building a strong employer brand

Ok, don’t Google these, just guess the brand:

  • “Just do it.” 
  • “Think different.” 
  • “Because you’re worth it.” 

Got them? Of course you did. That’s the power of a brand that sticks. 

Now let’s flip it. 

If I say  Nike, do you think about buying trainers, or working there? 
If I say  Apple, does your mind jump to the latest iPhone update, the 73 ways to finance it, or their careers page? 

Exactly. 

Unlike consumer branding, employer branding often blends into the background. It’s forgettable, vague, or buried under corporate buzzwords. And that’s a problem. 

Candidates are evaluating. Scrutinising. Choosing. And if your employer brand isn’t saying anything real, they’ll move on to one that does. 

1. Get your story straight

Before you shout about your workplace, understand it. What do people love about working with you? What frustrates them? What makes them stay? Gather feedback. Dig into exit interviews. Listen more than you talk. 

Once you have a grip on the truth, craft a story that reflects both where you are and where you're going. Aspirational is fine. But misleading is a fast track to high turnover. 

2. Focus on the full journey

“Your employer brand cannot jar against the employee life cycle. If candidates join you and feel the reality doesn’t match the promise, you’ve mis-sold them.”  – Eloise Ponting, Head of People at Gaia

A flashy careers page means nothing if your application process is clunky or your onboarding is chaotic. The strongest brands create consistency across awareness, attraction and experience. Nail those, and your candidates will choose to grow with you. 

3. Go where candidates already are

Employer branding is like building a dating profile. 

You’re single, looking for someone great… but never leave the house. You don’t message anyone, you don’t post, you don’t even download the app. Then you wonder why nothing’s happening. 

That’s what it’s like when your employer brand only lives on your careers page. 90% of the global internet population is on social media. If you’re not showing up there, how do you expect anyone to find you? 

Taking this further, being present on social media isn’t enough. Spraying and praying across all social networks won't work for the specific audiences of all companies in all sectors, let alone the specific roles they have difficulty filling.  

Brands need to show up on the channels that their audiences use the most. And that often means different roles are more suited to different audiences who are on different social networks.  For example, consider software developers...they’re likely to be found on Reddit versus Instagram. (Incidentally, did you know that Reddit is one of the fastest growing social networks.)

4. Let your people do the talking

Your employees should be your influencers.  

Ask yourself this: if a CEO says the company is a great place to work, do you believe it? Probably not. But if someone who’s actually in the role shares what their day looks like, what they’re learning, or what makes them stay, that’s what lands. 

Real people. Real experiences.  

So, skip the glossy slogans. Share a behind-the-scenes moment. A quick video. A post about a team win. Let your employees show what it’s like on the inside. Because if your brand doesn’t feel human, it won’t feel like a place anyone wants to be. 

5. Track the right numbers

I know what you’re about to say: “But employer branding is hard to measure.”

Not true. It just takes knowing what to look for and asking the right questions:

  • Quality candidates: Are you reaching the right talent?
  • Time-to-fill: Are you hiring faster? 
  • Conversion rate: Are people completing the application? 
  • Offer acceptance rate: Are they choosing you over others? 
  • DEI metrics: Are you widening access to opportunity? 
  • Cost-per-hire: Are you spending smarter? 

The trick?  Compare them over time. Benchmark them against previous campaigns or channels. And segment by role type or geography to see where your brand is working hardest, and where it’s not cutting through. If you don’t already, make employer brand performance a regular agenda item with your hiring team. Data won’t do the work for you, but it’ll show you where to go next. 

What’s next?

We could have ended with a tidy little summary and a few generic takeaways. But let’s be honest, you’ve seen enough of those. So, we made something better: an eBook packed with experts’ insights and a bespoke ROI calculator to help you measure if your employer brand efforts are actually working. 

Go on. Treat yourself. 

Get your free copy now!

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